Effective Date: 23/10/2025

At Qualitynest, we make cancellations & refunds simple:

Order Cancellation

By Customer: Allowed before dispatch; prepaid orders refunded in full.

By Qualitynest: Due to stock issues, wrong address, or operational reasons.

Refund Policy

For cancelled orders, missing/damaged items, or failed deliveries.

Refunds to original payment mode within 5–7 business days.

Partial Refunds / Replacements

For missing or damaged items, partial refunds or replacements offered.

Cash on Delivery Orders

Refunds via wallet, UPI transfer, or coupon.

How to Request

My Orders → Report Issue or

Email: support@thequalitynest.in